Question 1

What cleaning methods do you use?

Accepted Answer

We use variety of cleaning methods best suited for the type of building and job in hand. We have invested in the best available water-fed pole cleaning systems, which use purified hot water, for a spotless finish every time. We also work from ladders within health and safety guidelines and for hard to reach windows we use MEWPS, tower scaffold or rope access. We can discuss the best method suited for your needs during the quotation process.

Question 2

How often do you recommend for windows to be cleaned?

Accepted Answer

Most of our customers have their windows cleaned every 4-6 weeks to get best results however we also do 6 monthly, annual and one-off cleans. Other factors such as proximity to busy roads, adverse weather and use of the building should be taken into consideration.

Question 3

Why are the windows left wet after cleaning?

Accepted Answer

We use hot deionised water which has been purified through a five stage filtration process. After cleaning the windows with a high-quality window cleaning brush, the glass is rinsed and the pure water is left on the windows to evaporate, leaving spotless finish.

Question 4

Can you still clean windows when it is raining or in freezing temperatures?

Accepted Answer

The pure water cleaning system is still effective in the rain as it does not leave any sticky residue for the rain to attach. If the temperature drops to freezing outside, the glass is still heated from the building and so the water very rarely freezes.

Question 5

Do you clean window sills and frames?

Accepted Answer

Cleaning of window sills and frames is included as a part of the service.

PHILIP THORNTON-EVISON, UNIVERSITY OF OXFORD